Terms of Service

1. Agreement to terms

By creating an account and using Lesson Flow ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. These terms form a legally binding agreement between you and Lesson Flow.

2. Description of service

Lesson Flow is a software platform that helps driving instructors and driving schools manage lesson bookings, learner records, payments, and communications. The Service is provided on a subscription basis.

3. Your account

You are responsible for:

• Maintaining the confidentiality of your password
• All activity that occurs under your account
• Ensuring the information you provide is accurate and up to date
• Notifying us immediately of any unauthorised use of your account

You must be at least 18 years old to use the Service.

4. Subscription and payment

Lesson Flow is offered on a subscription basis. By subscribing:

• You authorise us to charge your payment method on a recurring monthly basis
• Subscriptions automatically renew unless cancelled before the renewal date
• You can cancel at any time — access continues until the end of the paid period
• We do not offer refunds for partial months
• We reserve the right to change pricing with 30 days notice

Payments are processed securely by Stripe. Lesson Flow does not store your card details.

5. Learner data and GDPR

When you use Lesson Flow to store information about your learners, you are the Data Controller under UK GDPR and the Data Protection Act 2018. Lesson Flow acts as the Data Processor. This means:

• You are responsible for having a lawful basis to collect and store learner data
• You are responsible for informing learners how their data is used
• You must respond to any subject access requests from your learners
• You must not store data you are not permitted to hold

Lesson Flow processes learner data solely to provide the Service and will not use it for any other purpose.

6. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose
• Upload or transmit any harmful, offensive, or misleading content
• Attempt to gain unauthorised access to any part of the Service
• Resell or sublicense the Service without written permission
• Use automated tools to scrape or extract data from the Service

7. Intellectual property

Lesson Flow and its content, features, and functionality are owned by Lesson Flow and are protected by copyright and other intellectual property laws. Your learner data remains your property at all times.

8. Service availability

We aim to maintain high availability but do not guarantee uninterrupted access to the Service. We may temporarily suspend the Service for maintenance. We are not liable for any losses arising from downtime.

9. Limitation of liability

To the maximum extent permitted by law, Lesson Flow shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you have paid in subscription fees in the 12 months prior to the claim.

10. Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may terminate your account at any time. Upon termination, your data will be retained for 30 days and then permanently deleted.

11. Changes to these terms

We may update these terms from time to time. We will notify you by email at least 14 days before any material changes take effect. Continued use of the Service after changes constitutes acceptance of the new terms.

12. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For any questions about these terms, contact us at hello@lessonflow.uk.